Privacy Policy

We collect information you provide directly to us through the website, including:

• Information submitted through our contact form, such as your name, company name, business email, phone number, website, industry, company size, primary challenge, current CRM or booking software, estimated lead or customer volume, and any message you provide.
• Information provided when scheduling a discovery call through our booking system (Calendly), such as your name, email address, and any details you choose to share as part of the scheduling process.
• Basic website analytics information, if analytics tools are enabled, such as pages visited, general location (country or region level), device and browser type, and referral source.
• Cookies or similar technologies, if enabled, used to support core website functionality and, where applicable, analytics.
• Records of communications between you and Qlentra, including emails and messages related to your enquiry.

We use the information we collect to:

• Respond to enquiries submitted through the website.
• Schedule and manage discovery calls and meetings.
• Evaluate whether Qlentra's services may be a fit for your business.
• Operate, maintain, and improve the functionality and performance of the website.
• Communicate with you about your enquiry or, where applicable, an active engagement with Qlentra.
• Comply with applicable legal obligations.

Information submitted through the website is stored using reputable third-party service providers, which may include form-processing tools, email services, customer relationship management (CRM) systems, and scheduling platforms such as Calendly. We take reasonable steps to limit access to this information to personnel who need it to perform their role.

We do not sell personal information. We may share information with:

• Service providers who help us operate the website, process enquiries, manage scheduling, or provide related services, subject to appropriate confidentiality obligations.
• Professional advisors, such as legal or accounting professionals, where necessary.
• Authorities where required by applicable law, regulation, or legal process.

We retain information for as long as reasonably necessary to respond to your enquiry, maintain business records, and comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized in accordance with our internal practices.

We use reasonable administrative and technical measures intended to protect information submitted through the website. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, which may include the right to access, correct, or request deletion of information we hold about you, or to object to certain processing. To exercise any such rights, please contact us using the details below.

For questions about this Privacy Policy or to submit a privacy-related request, please contact us at sales@qlentracx.com.

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.